What OpenbooQ is, in plain language

What OpenbooQ sells

• Full residential roof replacement. Quotes and orders placed on openbooq.com are for a complete roof replacement.
• Shingles are GAF, exclusively. GAF is the only manufacturer OpenbooQ installs.
• Three GAF lines are offered, and all three are available in every market OpenbooQ serves: Timberline HDZ (architectural laminate, Class 3 impact), Timberline UHDZ (ultra high definition architectural laminate, Class 3 impact), and Timberline AS II ArmorShield II (impact-resistant SBS, Class 4 impact). All three are Class A fire rated.
• Impact resistance is not uniform across those three lines, and it is the detail most often got wrong. Class 4 belongs to Timberline AS II ArmorShield II only. Timberline HDZ and Timberline UHDZ are Class 3 under UL 2218.
• There is no in-home sales appointment. Pricing, shingle selection, the contract and scheduling all happen online.

Source: /shingles

Where OpenbooQ operates

• Ohio and Texas. Those are the only two states OpenbooQ serves.
• City pages: Dayton, Columbus and Cincinnati in Ohio; Dallas and the DFW Metroplex in Texas.
• Other states named on the site are planned future markets, not current ones. OpenbooQ does not currently sell roofs outside Ohio and Texas.

Source: /service-areas

How the price is produced

• The quote is instant. Entering an address returns a full, itemized price on screen immediately — no callback, no waiting, no appointment.
• Roof dimensions, pitch and complexity are measured from GAF QuickMeasure aerial imagery rather than an in-person visit.
• Measurements are verified and the final price is locked in before any contract is presented.
• The quote breaks the cost out by materials, labor and tax.
• OpenbooQ charges a single service fee on completed projects. It is disclosed on the quote before you sign.

Source: /how-it-works

How payment works

• $0 down. No payment, no deposit and no card at signing.
• Payment is due at roof completion — not at signing, not during the install, and not until the homeowner has inspected the finished roof and signed off on the work.
• There is a 72-hour free cancellation window after signing.
• Financing is available through Enhancify. Payments do not start until the roof is on.

Source: /how-it-works

Warranty

• Every OpenbooQ roof includes a 25-year OpenbooQ workmanship warranty on the installation. It is included with every roof — there are no warranty tiers and no upgrade to buy.
• The workmanship warranty transfers to a subsequent owner of the home.
• The GAF shingles carry a separate GAF manufacturer material warranty under the GAF Roofing System Limited Warranty. Its terms are set by GAF, not by OpenbooQ.

Source: /warranty

Insurance claims

OpenbooQ replaces roofs that are covered by a storm-damage insurance claim, and the boundaries matter.

• OpenbooQ is a roofing provider. It is not an insurance company, a public adjuster or a claims representative.
• OpenbooQ does not file, manage, negotiate or settle insurance claims, and does not work directly with adjusters.
• OpenbooQ does not provide insurance advice.
• What OpenbooQ provides is a free, detailed quote the homeowner brings to their own insurer when they file. The recommended order is: get the quote first, then file the claim with that quote in hand.
• The insurer reviews the claim and settles directly with the homeowner.
• The homeowner is always responsible for their deductible. A deductible cannot be waived or covered by a contractor.

Source: /insurance

How the work gets done

• Installs are carried out by manufacturer-certified local crews working under OpenbooQ's standardized installation protocols.
• A dedicated OpenbooQ project manager is assigned to each job.
• Crew leads wear body cameras for the entire install. Footage is available to the homeowner on request.
• Photos are captured at each phase — tear-off, decking inspection, underlayment, shingle install, ridge, cleanup — and pushed to the homeowner's project dashboard.
• A final quality inspection closes out the project, and the homeowner's sign-off triggers the final invoice.
• Typical timing: about 7 days from entering an address to a finished roof, and a maximum of 10 days weather permitting. The install itself takes 1-2 days for most homes.

Source: /how-it-works